Hamilton County Job and Family Services
HCJFS Update

January 2013

In This Issue

Director's Letter: Special New Year's Edition of HCJFS Update Helps You do Business with Us

Did you know? The best way to apply for public assistance

Did you know? Use SuperJobs.com to aid your job search

Did you know? Who to call with questions about child care

Did you know? Hamilton County children are waiting for adoption

Did you know? Top things you need to know about child support 

Adopt Brothers Joe and Keuntay

These sweet and active teens already have a vision for where they want to go in life; they are looking for a family to help guide them there.
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Director's Letter: Special New Year's Edition of HCJFS Update Helps You do Business with Us

With the new year, I pledge a renewed commitment to customer service.

Hundreds of thousands of Hamilton County residents do business with our agency each year. Our reach is among the top “businesses” in this community.

Whether someone is involved in a child support case – at least one in three Hamilton County residents – a public assistance case – one in six and growing – or involved in one of our smaller programs, such as Children’s Services, Child Care or the SuperJobs Center, we touch a sizable portion of this county’s 800,000 residents in some way.

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HCJFS Update: Resource Guide
Adoption from Foster Care Learn more at www.hckids.org then call us at (513) 632-6366.
Adult Protective Services Report elder abuse at (513) 421-LIFE (5433)
Cash Assistance Learn more about available assistance here. Then find instructions to apply here.
Child Care Learn more about available services and apply here.
Child Support Find answers to common questions, make or get payments and check case information here.
Children's Services Report child abuse by calling us at (513) 241-KIDS (5437)
Food Assistance Learn more about available assistance here. Then find instructions to apply here.
Medicaid/Medical Assistance Learn more about available assistance here. Then find instructions to apply here.
SuperJobs Learn about free services to job seekers by visiting www.superjobs.com, then visiting us at 1916 Central Parkway.

Did you know? The best way to apply for public assistance with HCJFS


As we enter 2013, the agency does so with a record nine months straight of processing more than 90 percent of food assistance applications within 30 days, an accomplishment no other metropolitan county has been able to match. That means consumers have been able to access much-needed food, cash, and medical assistance (Medicaid) as quickly as possible.

To get to this point, HCJFS implemented a series of changes over the past few years to process more cases with fewer people. In addition, the Ohio Department of Job and Family Services created an online portal to allow individuals to submit their information online, ensuring HCJFS receives information more quickly.

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Did You Know? Use SuperJobs.com to aid your job search

In July, Hamilton County Job and Family Services absorbed operation of the SuperJobs Center, Hamilton County's one-stop employment center.

The SuperJobs Center assists job seekers in finding the right job through free educational workshops, career coaching and job leads. The SuperJobs Center also helps employers find the best candidates by posting openings and recruiting and screening applicants.

Since HCJFS began operating the center, the agency has tried to improve access to services. As a result, much information can be found online at www.superjobs.com.

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Did you know? Who to call with questions about child care

Since 2010, the delivery of publicly funded child care in Ohio has gone through a number of major changes.

Beginning with the transfer of responsibility for provider payments from the county to the state and ending with the unveiling of new swipe cards for consumers, there have been a number of alterations for both providers and consumers.

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Did you know? Approximately 190 Hamilton County children are waiting for adoption

In November, HCJFS caseworkers celebrated as 13 children were adopted by seven loving families in a mass adoption ceremony. Those 13 were just a small portion of the children adopted by loving, devoted forever families this year.

Despite these successes, many children remain in HCJFS custody. We at HCJFS strive to ensure each and every child has a family to love them forever.

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Did you know? Top things you need to know about child support

Hamilton County's child support system is here to serve you and your family. If you have a child support case, we've developed a few tips to get you started in the system. Find more detailed information here.

1. Know your numbers before calling to expedite your experience:

  • SETS case number (always begins with a 7)
  • Court case number
  • Social Security number for each child
  • Hamilton County CSEA’s phone number (513) 946-1000

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