Hamilton County Job and Family Services will be unable to process Medicaid cases at the end of this month due to a software update to the Ohio Benefits Work Portal. Consumers will also be unable to access information from the self portal.
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Intake interviews on public assistance cases will take place over the phone, rather than in person, starting July 17. This transition is happening for the convenience of the consumer, who will no longer have to travel downtown, pay for parking, …
Read MoreSo how did Hamilton County Job and Family Services plan for Medicaid Expansion so well that we ended up processing applications more quickly than other metro counties in Ohio? Says Chief Operating Officer Tim McCartney: “We skated to where we …
Read MoreToday I learned about yet-another difficult decision made by a growing number of the people we serve: Do they spend their limited resources on transportation to submit a job application, or on a trip to our downtown office to investigate …
Read MoreIn yesterday’s live chat about Medicaid, food assistance and cash assistance, we received a number of good questions from people who may be accessing services for the first time. Some seemed confused about the difference between unemployment compensation and cash …
Read More“This service is incredible. It saves me $7.00 in bus fare. Please pass on accolades to whoever set this up!” This is just one of many positive comments we get from people who take advantage of our live online chats …
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