Hamilton County Job and Family Services
HCJFS Update

March 2013

In This Issue

Director's Letter: HCJFS Proves Adaptability

Wear Blue: Child Abuse is Preventable 

New Kiosk in HCJFS Lobby to Speed Service for Consumers

New Electronic Cards for Families Using Food Assistance

Free Tax Assistance

Adopt 13-year-old William

William loves animals and would like to be a veterinarian one day. He adores dogs and cats and wants a pet of his own.
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HCJFS shows adaptability by exceeding 90 percent timeliness for public assistance for one year

It is no secret that in 2008 and 2009, this agency endured some pretty dramatic cuts. The Hamilton County Job and Family Services workforce dropped from 1,600 employees to about 800.

The public demanded we do more with less, and we have known for a long time that is exactly what we have been doing.

But this month, we will celebrate an important anniversary that shows not only our commitment to serving the public but our ability to adapt to the changing times.

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Wear Blue: Child Abuse is Preventable


Please join us Wednesday, April 10 by wearing blue to help raise awareness about child abuse and neglect.

The 88 children’s services agencies throughout Ohio will join together to celebrate Child Abuse Prevention Month in April by promoting “Wear Blue: Child Abuse is Preventable” and asking residents to wear blue to work, school, the gym or wherever you find yourself on April 10.

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New Kiosk in HCJFS Lobby to Speed Service for Consumers
HCJFS is expected to install a kiosk in the lobby this month that will make it easier for consumers to submit verification documents.

Hamilton County residents who come to JFS to apply for public assistance will soon have the option of using a new self-serve kiosk that will be installed in the front lobby at 222 E. Central Parkway. The kiosk will speed the application process and give consumers an alternative to waiting in line for required documentation or for receipts.

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New Electronic Cards for Families Using Food Assistance


Beginning in July, Hamilton County’s 135,000 food assistance consumers will receive new electronic benefit cards.

Recently, J.P. Morgan Electronic Financial Services (EFS) was selected to take over the operation and management of the Ohio Electronic Benefit Transfer (EBT) system. This system supports the Ohio Direction Card, generally known as food assistance, and EPPICard prepaid debit cards for cash assistance. 

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Free Tax Assistance

For households with annual incomes up to $60,000 there are several resources available to help residents file their taxes for free.

The Ohio Benefit Bank offers both electronic filing and trained counselors for tax review.

If eligible, the Benefit Bank can also help residents complete a free Student Application for Federal Student Assistance (FAFSA), and complete applications for programs like nutrition assistance child care assistance, health coverage and more.

Visit www.ohiobenefits.org for more information.

The United Way of Greater Cincinnati also offers free in-person tax assistance at 34 local sites.

In addition to free preparation and e-filing, residents can get help determining eligibility and claiming the Earned income Tax Credit (EITC).

Visit www.uwgc.org for more information.

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