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January 2014 In This Issue Director's Letter: Resolution: Improved Customer Service HEMI Scholarship Named After HCJFS Director Moira Weir Hamilton County Job and Family Services Year in Review Petra Clay Among Hundreds to Find Help at SuperJobs Continue to Apply for Medicaid Coverage
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Director's Letter: 2014 Resolution: Improved Customer Service
I do the same with our organization. While we are constantly looking at ways to improve how we serve the public, the annual turning of the calendar is a great time to publicize our plans for organizational improvement. This year, the number one goal at JFS will be to improve the customer experience.
 A
new scholarship named after HCJFS Director Moira Weir celebrates
the work she has done with the
Higher Education Mentoring Initiative (HEMI).The Moira Weir Scholarship is a $5,000 scholarship awarded to an outstanding student enrolled in post-secondary education. According to Rayma Waters, co-director of CECH PASS, the scholarship was named after Weir because of her commitment, leadership and vision for the HEMI program.
Hamilton County Job and Family Services Year in Review
Each year HCJFS Update does a wrap-up of the year's major events. This was an important year for the agency. The major stories included are:
Petra Clay Among Hundreds of Unemployed to Find Help at SuperJobs
At the end of her rope after being turned down by several employers, Petra Clay went to the SuperJobs Center for help and soon after landed a job as a packer for SMX Staffing. Clay had been unemployed for two years. She found out that the
SuperJobs Center offered services for people looking
Continue to Apply for Medicaid Coverage
More low-income Ohioans are now eligible
for Medicaid coverage.
Experts predict about 42,000 Hamilton County residents are newly
eligible. That is on top of HCJFS's current caseload, which totals more
than 175,000 county residents. That is approximately one out of
every four people in this county.
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