Hamilton County renters, who have been financially impacted by the pandemic, can still get help to stay in their homes and keep the lights on. The Hamilton County Rent and Utility Relief Program draws on COVID aid to provide assistance for up to 12 months in past-due rent and utilities and/or can pay for three months in future for renters who live in Hamilton County and can document financial impact due to the COVID-19 pandemic. 

Household Size 1 2 3 4 5 6
80% of area  median income $47,850 $54,650 $61,500 $68,300 $73,800 $79,250

The County will pay rent and utility bills for households at or below 80% of the Area Median Income:

Persons in home 1 2 3 4 5 6
Income ceiling $47,850 $54,650 $61,500 $68,300 $73,800 $79,250

The CDC’s eviction moratorium is set to expire after July 31, 2021 and is not expected to be extended. This impacts renters who provided their landlords with paperwork stating a hardship due to the pandemic.

The County has spent nearly $10 million in federal funds, including Coronavirus Aid, Relief, and. Economic Security Act (CARES) and Emergency Rental Assistance Program (ERAP) funds, to help support 4,300 families stay in their homes. HCJFS’s goal is to process all complete applications within 10 business days.

United Way 211 Care Navigators can help you through the application process. If you have difficulty uploading appropriate documents to the application, creating an email account to apply or submitting your application, contact the United Way 211 Care Navigators. Call 211, text 211CARES to 51555 or email hccc@uwgc.org and ask for Cares Application Support.

Note: Use the links provided in your email after applying to check your application status.

Before You Apply

Please be prepared to attach the following verification documents to your application:

Type of Assistance Required Verifications
All Applicants
  • Pay stubs covering 30 days and/or
  • An unemployment statement or letter
  • A statement showing the amount currently owed for rent/rent arrears
  •  Landlord Vendor Registration – See the instructions below. Please note: If your landlord does not complete the Landlord Vendor Registration, your application for rent assistance will be denied.
Utilities (Water or Gas/Electric)
  • A utility bill showing the amount owed, account number, and the name and address on the account

If you are unable to attach all the required verifications to the application, you can submit them after you apply by clicking on the Submit Verifications button on the left.

NOTE: You will need the Application Confirmation Code from your application confirmation e-mail to submit additional documents.


Click here to apply.


If you have computer troubles, difficulty gathering appropriate documents, or submitting your application, please reach out to United Way 211 Care Navigators. They can help guide you through the process and even complete your application.

Call 211, or text 211CARES to 51555, or email hccc@uwgc.org  and ask for Cares Application Support.


After you Apply

Confirmation E-mail

After you submit your application, you will receive a confirmation e-mail. This e-mail will contain an Application Confirmation Code. This code is needed if you need to submit verifications and will assist in locating your application.

Landlord Vendor Registration

If you applied for RENT assistance, your landlord must be a registered vendor. Ask your landlord to register at: https://www.hcjfs.org/services/workforce-development/vendor-registration/.

Submit Verifications

If you are unable to attach all the required documents to the application, you can submit them after you apply by clicking on the Submit Verifications button on the left.

If the caseworker contacts you and requests additional information, a checklist will be e-mailed or mailed to you with a list of documentation still required. You can submit these documents by clicking on the Submit Verifications link on the left.

Note: You will need the Application Confirmation Code found in the confirmation e-mail you received when you submitted your application.