Apr
02
Drive-thru in a SNAP

Ohio residents who receive food assistance can now shop online and pick up groceries in their cars. Federal rules say SNAP (Supplemental Nutrition Assistance Program) benefits cannot be used for food delivery. But retailers are no longer required to submit …

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Feb
24
Thousands of food assistance recipients explore Cincinnati Zoo due to discounts

More than 30,000 people have visited the Cincinnati Zoo and Botanical Garden to feed the giraffes, see Fiona or enjoy the holiday Festival of Lights because of discounts available to food assistance recipients. Hamilton County Job and Family Services and …

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Jan
02
2019 sets groundwork for even greater 2020

As we say goodbye to 2019 and look ahead to the new year, I am very excited about what JFS has accomplished and where it is headed. Last year started off a bit rocky with a partial government shutdown, but …

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Dec
27
14,000 food assistance recipients visit Cincinnati Museum Center in first year of discount program

The Cincinnati Museum Center’s “Museum for All” program served more than 14,000 food assistance recipients since November 2018. Through a partnership with JFS, Museum for All offers discounted membership or admission at the Center’s three museums to those participating in …

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Dec
20
Scam targeting food assistance recipients

Ohio’s Department of Job and Family Services has learned of a potential scam targeting recipients of the Supplemental Nutrition Assistance Program (SNAP). Some SNAP recipients have been connected to a fraudulent customer service number and were asked to provide a …

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Jun
05
Cincinnati Zoo and Botanical Garden offering discounted tickets to food assistance recipients

Cincinnati Zoo and Botanical Garden is offering discounted tickets and season passes to community members who participate in the Supplemental Nutrition Assistance Program.

The Zoo Access for All program encourages families and individuals of all backgrounds to visit the zoo by showing their SNAP card and a photo ID to receive discounted tickets.

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Aug
31
Helping families in their time of need

It isn’t the kind of news that grabs big headlines. Still, it is meaningful to the Hamilton County families we serve. Our agency, at the U.S. Food and Nutrition Service’s Midwest Partners for Program Improvement Conference in Grand Rapids, Michigan, …

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Apr
05
Hamilton County Job and Family Services Consumers to have Quicker Access to Case Information

The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

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Feb
28
Quicker recertification process for public assistance cases

Our agency takes another step forward in customer service this month.

Food and cash assistance recipients in Hamilton County can now sign their recertification papers with an audio signature, speeding the process of completing the application.

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