We recently posted a new video to Youtube that helps explain how to file online for public assistance help. This is another effort to improve customer service — we want to serve our customers where they are, instead of making them come to us.
This video is very helpful in walking someone through the process. Here’s a link:
http://www.youtube.com/hcjfs#p/u/0/bCnWIkLLU_4
Many may not be aware that we have several helpful videos about our services and our agency out on Youtube. Our agency has its own channel! Check it out: