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January 2013 In This Issue Director's Letter: Special New Year's Edition of HCJFS Update Helps You do Business with Us Did you know? The best way to apply for public assistance Did you know? Use SuperJobs.com to aid your job search Did you know? Who to call with questions about child care Did you know? Hamilton County children are waiting for adoption Did you know? Top things you need to know about child support Adopt Brothers Joe and Keuntay
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Did you know? Who to call with questions about child care
Since 2010, the delivery of publicly funded child care in Ohio has gone through a number of major changes. Beginning with the transfer of responsibility for provider payments from the county to the state and ending with the unveiling of new swipe cards for consumers, there have been a number of alterations for both providers and consumers. And while these changes have had appreciable benefits for both providers and consumers – including reduced trips downtown, easy access to attendance information, and no vouchers to keep track of – it can be difficult for someone new to the system to navigate the multitude of resources and figure out who is the best person to call with questions. Early in 2012, HCJFS updated the Child Care Fact Sheets for both providers and consumers to find answers to common questions and detailed instructions about how to make changes, report child care connections, and review child care options. But more recently, as part of a commitment to effective communication, two Resource Guides were put together to help both providers and consumers quickly identify which resource to call, email or fax when they have a question. For instance, the Consumer Resource Guide identifies hcjfs.org as the best resource to download a child care application, complete a child care connection or search for a provider. By contrast, the Child Care fax, (513) 946-1830, is the best resource to send applications and verification documents. And the Provider Resource Guide sorts through which information should be submitted through the state’s PWeb (www.eccproviderweb.ohio.gov) versus HCJFS.org, or who to call for payment information versus Ohio Electronic Child Care point-of-service device questions. For more information about child care in Hamilton County, and to access the fact sheets and resource guides, visit www.hcjfs.org/ChildCare.htm. |
