Home|Contact|Your Rights|Contact Us

Contact Us

There are several different ways to contact us with your questions or concerns. Contact may be made by phone, mail or online submission:

Phone

513-946-1313  –  Monday – Friday, 8 a.m. – 4:30 p.m.

Mail

Hamilton County Job & Family Services, Customer Service Office,

222 E. Central Parkway,

Cincinnati, Ohio 45202.

Hamilton County Job & Family Services, Office of Client Rights,

222 E. Central Parkway,

Cincinnati, Ohio 45202.

Contact Us Directly

Online Submission

Please click here to submit an online inquiry, complaint, request for appeal of an agency finding or possible MEPA or Title VI violation. You will be directed to a list of services. Please choose the appropriate service and then click on the green button to submit your concern online.

Child Support

Child Support is money required by law to be paid by one parent to another to help cover the costs of raising their children.

Child Support

Food Assistance

Food Assistance helps families stretch their food budgets to buy healthy food. Also known as the Supplemental Nutrition Assistance Program (SNAP), the program may be available to both families and individuals who qualify.

Food Assistance

Medical Assistance

Medicaid (medical assistance) provides health care coverage to families who may not otherwise have access to health care. Medicaid may cover part of the cost of visits to the doctor, nursing home care and home health care.

Medical Assistance

Child Care

Child Care services are available to eligible parents who are either working or in school, to help cover part of the cost of child care for their children. Parents are able to pick a child care provider that meets their …

Child Care

Cash Assistance

Cash assistance, also known as Ohio Works First, is temporary assistance available to families to help them pay for immediate needs while the adults of the family prepare for and search for jobs. While receiving assistance, families spend a  minimum …

Cash Assistance

Child Protection

The Children’s Services Division works with families to help keep Hamilton County children safe. Children’s Services operates the 241-KIDS hotline, provides services to help families and, when necessary, places children who cannot be safe in their own homes into temporary …

Child Protection

Workforce Development

The Workforce Development unit helps Hamilton County residents join the workforce and move up the economic ladder.

Workforce Development

Elder Protection

Hamilton County Adult Protective Services operates 421-LIFE, the 24-hour hotline for reporting abuse and neglect (by self or others) of Hamilton County adult residents. Hamilton County Job and Family Services works to: Identify risks to the safety and well-being of …

Elder Protection