Medicaid spend-down now easier to manage

Speaking of Medicaid (see below post), we are excited to offer a new opportunity to our Medicaid recipients.

Some of our recipients must meet “spend down” requirements. To learn more about that, check out this fact sheet: https://www.hcjfs.org/Buttons/Clients_Customers/Health_Services/PDF/HCJFS7963UnderstandingSpenddown.pdf

As of this week, Medicaid customers and providers may scan and e-mail spend-down information to the Hamilton County Department of Job and Family Services at SpendDownPointOfContact@jfs.hamilton-co.org.

Any time customers incur a medical bill that can be applied to their monthly spend-down, they may scan and e-mail it. The customer or provider may only use this process for the “incurred” method of meeting their spend-down. Pay-in spend-downs must still flow through the agency’s fiscal office.

This should make it easier for people to do business with us. At a time when our lobbies are overflowing and our phone lines are jammed, we are doing everything we can to make it easier for people to access us.

by Moira Weir

Filed Under: Communication

Tagged: hamilton county department of job and family services, medicaid, moira weir, public assistance, spend-down