Annual Report Released

HCJFS serves more than a third of Hamilton County Residents.

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Food Assistance Change Coming

If you receive food assistance from our agency — and one in six in the county do — you’ll need to know about an important change coming to the program. Beginning Friday, the Ohio Department of Job and Family Services …

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Hamilton County One of Nation’s Best in Food Assistance Education, Outreach and Service

Our department was recently recognized as one of the top 30 agencies in the country — and the only one in Ohio — for providing its community with outstanding service in its food assistance program. The U.S. Department of Agriculture …

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Avoid a trip downtown

Today I learned about yet-another difficult decision made by a growing number of the people we serve: Do they spend their limited resources on transportation to submit a job application, or on a trip to our downtown office to investigate …

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Helping people better understand our role

In yesterday’s live chat about Medicaid, food assistance and cash assistance, we received a number of good questions from people who may be accessing services for the first time. Some seemed confused about the difference between unemployment compensation and cash …

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Using technology to improve customer service

“This service is incredible. It saves me $7.00 in bus fare. Please pass on accolades to whoever set this up!” This is just one of many positive comments we get from people who take advantage of our live online chats …

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