The Ohio Direction Card
Once families have been approved for food assistance, the Ohio Direction Card (also known as the Electronic Benefit Transfer EBT card) is issued and sent to the individual or family’s address. It can be used at most grocery stores across Hamilton County.
How Does the Card Work?
The card looks similar to and works like a credit or debit card. It can be used in most any food store checkout line. Check with the grocery store you go to most frequently and ask how your card will work.
When users make eligible grocery purchases, they simply swipe the card through a reader at the register; the amount is deducted from the total monthly benefit amount. Remember that “eligible purchases” means food or food products but excludes alcohol, tobacco and food prepared to eat immediately, such as food at restaurants.
To find out more information about the Ohio Direction Card, to check your account balance, review your transaction history, report that you are moving, or report a lost or stolen card call, 1-866-386-3071 or visit The Ohio Direction Card website.
Section of HCJFS 7925 (REV. 06-10)