State surveying Medicaid consumers via telephone

The Ohio Department of Medicaid is conducting a telephone survey of Ohio’s Medicaid consumers. 

Hamilton County residents may receive a call regarding their experience with the Medicaid program. The call will come from a company called RTI International and the number 866-558-0776. The company is calling on behalf of the Ohio Department of Medicaid.

Prior to receiving the call, participants should also receive an e-mail providing additional details about the survey. The survey will ask a few general questions about the Medicaid recipient and their experience with the program. Those who choose not to participate will not be penalized in any way. 

Please direct questions regarding this survey to the Ohio Department of Medicaid Technical Assistance team.


by Jane Prendergast

Filed Under: News

Tagged: hamilton county department of job and family services, hamilton county job and family services, medicaid, ohio department of medicaid, survey