Jun
19
Interactive Voice Response system provides case information 24/7

If you have a question about your benefits, you can check our Interactive Voice Response system any time. 

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May
10
HCJFS Team honored with county award

Members of HCJFS’ Workforce Development team received an award today for an innovative partnership to help food assistance recipients find work. County Administrator Jeff Aluotto presented the “Team Impact” award as part of Hamilton County’s 2018 Circle of Excellence. The team was also honored Wednesday at the Hamilton County Board of Commissioners meeting.

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May
01
May is Public Assistance Fraud Awareness Month

May is Public Assistance Fraud Awareness Month in Ohio, and HCJFS is spreading the word that “Fraud Costs All of Us.” Residents of Hamilton County can report suspected public assistance fraud by calling HCJFS at 513-946-2217 or going to www.hcjfs.org/fraud or www.jfs.ohio.gov/fraud.

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Apr
13
April is National Social Security Month

For more than 80 years, Social Security has transformed to meet the changing needs of its customers.

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Apr
09
Report Fraud

Misuse of benefits is fraud and it affects all of us who support or receive assistance.

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Apr
05
Hamilton County Job and Family Services Consumers to have Quicker Access to Case Information

The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

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Mar
19
Update: Ohio Worker Benefits Portal (Medicaid system) will be unavailable March 21-26; CRIS-E down for short time, too

The Ohio Worker Benefits Portal will be down for maintenance from 6 p.m. March 21 until 6 a.m. March 26 for maintenance. Hamilton County Job and Family Services will be unable to access cases during business hours on March 22 and March 23. Consumers will be unable to access Medicaid information or cases throughout the entire shutdown.

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Mar
15
Need to tell us something?

Our Contact Us page has links to send messages directly to the department or service you need to reach.

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Feb
14
Audio signature service will streamline benefit recertification

Food and cash assistance recipients in Hamilton County will soon sign their recertification papers with an audio signature, a process that will reduce the number of cases where people lose benefits because of unreturned paperwork.

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Jan
31
Medicaid cases and information to be inaccessible at times in February

The Ohio Worker Benefits Portal will be down on Tuesday, Feb. 20, for maintenance. Consumers will be unable to access Medicaid information or cases on that day. As part of these maintenance efforts to prepare the system to integrate information …

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