Hamilton County Job and Family Services recently hired a veteran attorney to join its executive team and lead customer service improvement efforts.
Talia Bryan, customer complaint resolution administrator, will help ensure the agency is responsive to consumers and properly addresses complaints. She will root out trends in casework and consumer feedback to identify system improvements – all with an emphasis on equity and inclusion.Read More
We have been stressing providing better customer service at our agency for much of the past year. All employees have gone through a customer service class, and it has been the focus of much communication from management. Providing good customer …Read More