Children’s Services Client Rights
When you are involved with Children’s Services, you have the right to:
- Be treated with courtesy and respect.
- A caseworker who listens to your needs and concerns and works with you. Your caseworker should manage your case in a caring, private, professional manner.
- Decline to cooperate with the assessment.
- Refuse to accept services recommended by Children’s Services on a voluntary basis.
- Participate in preparing the case plan. You also get a copy of the plan.
- Clear, honest answers to your questions so you understand why decisions are being made and actions taken in your case.
- Be informed about other ways to get help if Children’s Services cannot assist your family.
- Written notification of Hamilton County Juvenile Court hearings and actions on your case if the court is involved.
- Be involved and informed regarding health, education, and well-being for your child.
- Be served without discrimination on the basis of age, race, national origin, religion, gender, sexual orientation, lifestyle, or physical, mental, or developmental disability.
- State any concerns you have and file a complaint.
Hamilton County Children’s Services policy requires that your caseworker give you the “Working with Hamilton County Children’s Services” booklet at your first meeting. Reading it will help you understand what to expect while Children’s Services is involved with your family.