Please use the following information to contact us about child support.
Obligors and Obligees:
Log in to the Ohio Child Support Web Portal at http://jfs.ohio.gov/ocs/ to:
- Send messages to a technician
- Access a payment history
- Update your information, such as address or employer
You can securely view your available balance and transaction history at http://www.smionecard.com
- Download the smiONE app on Google Play Store or the Apple App Store
- Or contact smiONE Customer Support at 1-855-279-2744
CSEA call center hours are Monday – Friday 9am to 4pm
- Child Support Services: (513) 946-7387
- TDD Telephone line: (513) 946-1295
- Child Support Fax: (513) 946-2396
Employers: Email Us
This email address is for employers only.
Please click on the button below to receive a call or email from us about your case.