Jan
14
Food Assistance Available Early Due to Government Shutdown — Must last until March

UPDATE. The federal government partial shutdown has ended. This information is no longer current.   Cincinnati (Jan. 14, 2019) County residents who receive re-occurring food assistance benefits will see their food cards loaded with February benefits on Wednesday, Jan. 16, due …

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Dec
28
Project LIFT expands our role in helping families

Hamilton County Job and Family Services is excited to be part of a new effort to lift local families and support them on their way to self-sufficiency. Project LIFT will launch in January, a $5 million, public/private effort to remove …

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May
14
Hamilton County Medicaid resource guide for consumers

The quickest and easiest way to apply or renew health care benefits is to call 1-844-640-OHIO (6446) Monday – Friday between 8 a.m. and 4 p.m. You may also apply online at www.benefits.ohio.gov.  There, you will answer a series of questions …

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May
14
Quick option for benefit information

A new Interactive Voice Response (IVR) service is now available 24 hours a day. Simply call 1-844-640-OHIO (6446) and follow the instructions. You’ll be able to: Hear your benefits status (monthly recurring benefit amounts and/or Medicaid status) Sign up for …

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Apr
17
HCJFS Partnership earns Circle of Excellence Award

An innovative partnership to help food assistance recipients find work has earned the “Team Impact” award as part of Hamilton County’s 2018 Circle of Excellence.

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Apr
05
Hamilton County Job and Family Services Consumers to have Quicker Access to Case Information

The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

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Feb
28
Quicker recertification process for public assistance cases

Our agency takes another step forward in customer service this month.

Food and cash assistance recipients in Hamilton County can now sign their recertification papers with an audio signature, speeding the process of completing the application.

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Jan
31
Medicaid cases and information to be inaccessible at times in February

The Ohio Worker Benefits Portal will be down on Tuesday, Feb. 20, for maintenance. Consumers will be unable to access Medicaid information or cases on that day. As part of these maintenance efforts to prepare the system to integrate information …

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Sep
13
State Surpasses Benchmark in Work Participation

Ohio has surpassed the 50 percent mark in work participation in the Ohio Works First program for the first time since 2007. This could help the state avoid $135 million in penalties from the federal government. This is something worth celebrating …

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Mar
23
JFS Consumers Getting Speedier Service

The most recent round of state statistics on county processing times show Hamilton County led all metropolitan counties in processing February food stamp applications, with an 86% timeliness rate. As you will recall, we had trouble processing new applications and re-applications this …

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