May
02
Positive feedback makes our day!

 We received wonderful feedback in an email this week that I would like to share! “Hello, I couldn’t find anywhere else to submit this feedback but I REALLY wanted to. Hopefully this gets to the right person. “D. Arlinghaus is …

Read More
May
01
May is Public Assistance Fraud Awareness Month

May is Public Assistance Fraud Awareness Month in Ohio, and HCJFS is spreading the word that “Fraud Costs All of Us.” Residents of Hamilton County can report suspected public assistance fraud by calling HCJFS at 513-946-2217 or going to www.hcjfs.org/fraud or www.jfs.ohio.gov/fraud.

Read More
Apr
09
Report Fraud

Misuse of benefits is fraud and it affects all of us who support or receive assistance.

Read More
Apr
05
Hamilton County Job and Family Services Consumers to have Quicker Access to Case Information

The state of Ohio has deployed Interactive Voice Response (IVR) technology to help consumers access information regarding their Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Ohio Works First (OWF) benefits. Hamilton County Job and Family Services is one of four …

Read More
Feb
22
State surveying Medicaid consumers via telephone

The Ohio Department of Medicaid is conducting a telephone survey of Ohio’s Medicaid consumers.  Hamilton County residents may receive a call regarding their experience with the Medicaid program. The call will come from a company called RTI International and the number 866-558-0776. The company …

Read More
Jan
31
Medicaid cases and information to be inaccessible at times in February

The Ohio Worker Benefits Portal will be down on Tuesday, Feb. 20, for maintenance. Consumers will be unable to access Medicaid information or cases on that day. As part of these maintenance efforts to prepare the system to integrate information …

Read More
Jan
18
Need to report a change?

Have you moved, or changed your phone number? Have you gotten a raise, or lost your job? Has someone moved in our out of your household?

Read More
Oct
20
Medicaid case information unavailable October 26-31

Hamilton County Job and Family Services will be unable to process Medicaid cases at the end of this month due to a software update to the Ohio Benefits Work Portal. Consumers will also be unable to access information from the self portal.

Read More
Jul
13
Public Assistance Interviews Moving to Phone

Intake interviews on public assistance cases will take place over the phone, rather than in person, starting July 17. This transition is happening for the convenience of the consumer, who will no longer have to travel downtown, pay for parking, …

Read More
Feb
28
The Numbers and Dollars of Local Medicaid

The expanded Medicaid program is a frequent topic of discussion as our nation and state look toward the future on health care.

Whatever is decided, it will be our responsibility to implement it.

As a point of reference, we currently have more than 231,000 county residents in the Medicaid program and we spent $1,760,215,299 last year on delivering health care to Medicaid recipients.

Read More