Please use the following information to contact us about child care.

Call Us

Child Care Services: (513) 946-1800

TDD Telephone line: (513) 946-1295

Fax: (513) 946-1830

E-mail General Inquiries:

TAP Support Center

Monday – Friday 7:00 am – 8:00 pm

1-833-866-1708 Option 9

  • KinderSign tablet related questions
  • KinderSign reset PIN
  • KinderConnect reset password

File a Provider Complaint

If you believe a provider has broken the rules, or you have a complaint, please contact the following:

For Child Care Centers: 1-877-302-2347 Option 4

For School Based Programs Licensed by ODE: (513) 874-1771

For Child Care Home Providers: (513) 946-1800

Please use the Child Care Connections form to add or modify your child care provider. Use the Report a Change in Circumstances form to report a change in your circumstances. Otherwise, click on the button below to contact us about child care.

Contact Us Directly