Resource Guide
TAP Support Center
Call 1-833-866-1708 Option 9 to:
- Ask KinderSign tablet related questions
- Have your KinderSign PIN reset
- Have your KinderConnect password reset
- Failure to renter attendance in the TAP system can result in your provider not being paid
HCJFS.org
Visit hcjfs.org to:
- Download an application for Child Care
- Complete a Child Care Connection
(To change providers, report your child is attending a new provider, or termination and existing provider) - Search for a provider
- Report a change in your case
- Learn about potential eligibility
- Learn about how the child care program works
- Learn how to make changes in your child care
Hamilton County Child Care Fax Number
(513) 946-1830 – The fax number is the best way to:
- Send in your child care application
- Send in verification documents
(Fax documents for FREE from any Cincinnati & Hamilton County Public Library branch)
Hamilton County Child Care Help Line
(513) 946-1800 – Call us to find out:
- If we received your documents
- The status of your case
- Why you received a termination letter
- Other questions