The following information is designed to help you understand how quickly we are processing information and mail sent to our office, so you can get a better idea of when changes you report may be processed or your application may be scheduled for review.

On 10/23/17, we’ll be processing:

  • Applications received on 10/16/17
  • Child Care Connections received on 10/20/17
  • Faxes and mail received on 10/20/17
  • Manual claims received 10/12/17
  • Pay adjustments received 10/23/17

Please note it may take up to 30 days to process an application. We scan and electronically route faxes/mail received to caseworkers for review within 3 to 5 business days. Mail is reviewed and updated by caseworkers in the order received with case changes made within 30 days.